Hilversum, 21 June 2010 – With the introduction of Business ConneCT Operator eXpress, NEC offers its business partners and Small and Medium Business customers an extremely powerful operator attendant package for the UNIVERGE SV8100 communications server.

Deployment optimized for SMB channels
Business ConneCT Operator eXpress is a powerful PC based operator attendant designed specifically for the SV8100 server. It comes pre-installed and pre-configured on a small form factor PC. Additionally, it can run without needing to be connected to the customer’s data network, further limiting the amount of deployment effort. This guarantees business partners a fast and failsafe installation which is essential in the highly competitive SMB market.

Operator Communications made easy with Business ConneCT
The operator attendant is the heart and voice of a company’s telecommunication system. For customers Business ConneCT Operator eXpress offers an easy to use application for professionally handling internal and external calls. Features include powerful queue handling supported by queue announcements, automatic name display, group lists and an extensive directory including phone status information.
The operator user interface can be personalised by the individual user by choosing which groups to monitor and which ring tones to use. When the operator logs off, incoming calls can be diverted to an operator night extension, which can be any destination inside or outside the company.

Business ConneCT Operator eXpress is readily available in all markets across Europe, Middle East and Africa.