Unified Communications and Collaboration

Bringing people and processes together

With organizations becoming increasingly fragmented, departments more flexibile and employees more mobile, collaboration enables them to interact, in real time, efficiently and effectively with each other, with clients and suppliers.

Our all-in-one UC suite UNIVERGE Business ConneCT helps unifying an entire organization, ensuring seamless internal and external communications. Users can connect from wherever they are via phones, PCs, mobile devices and the web effortlessly.

Versatile user modes

With rich presence, mobility, unified messaging, desktop telephony applications, operator and contact centre functionality it offers scalability and sophisticated communications. Users can use audio, video, screen sharing, file sharing, co-browsing and more.

Simple and cost-effective to deploy, Business ConneCT’s three user modes – employee, operator and contact center agent – use the same server, a single database and with a common user interface, and are managed from a central point.

UCC app

The latest version of UNIVERGE Business ConneCT combines Unifi ed Communications and Mobility to take business productivity to a new level. It offers sophisticated UCC Apps providing multi party audio and video collaboration features on an iPad, iPhone, Android Phone, Android tablet, iMac and PC.

Intuitve design

Its intuitive design and interface make Business ConneCT easy to use, with minimal training. Besides, Business ConneCT is easy to install and maintain.

At a glance

  • One solution for Operators, Contact Center Agents and Employees
  • Single point of contact for your customers, 24/7
  • Simplified call handling
  • Facilitates mobile and home workers
  • Rich presence management
  • Instant Messaging to individuals and groups
  • Multiparty audio and video conferencing
  • Runs in a Web browser
  • Apps for iPad, iPhone, Android phones & tablets