Business ConneCT

Products

Operator

Better service and satisfied customers

Any authorized employee can act as a telephone operator, connecting callers, handling messages and locating staff. A single user interface makes it easy to combine operator tasks with ...

Improved efficiency and productivity

Business ConneCT provides vital information to all employees, including Operators and Contact Center Agents, such as the name, number and photo of the caller (if available). In addition, ...

Up-to-date and powerful directories

Business ConneCT provides all users access to up-to-date and powerful directories that also show phone status and presence status information. In addition to a company directory, ...

Increasing your mobile productivity

Make mobile communication easier and increase your mobile productivity. Ideal for home workers, managers, field service and sales teams. BCT’s Mobile ...

Enhancing Customer Services

Connects customers to the right person first time Business ConneCT Contact Center guides callers and routes email traffic to the best suited employee, reducing waiting time and ...

Capturing a user’s presence

Challenged by the demands of our economy, business processes require instant availability of information, efficient and effective collaboration between people, and fast reaction to the ...

Reach people wherever they are

Mobile employees, particularly those in organizations located on campuses or large premises such as hospitals, universities, warehouses and the like, will benefit from the possibility of ...

Add Unified Communications to your IP Phones

The BCT DT XML Client is a state of the art XML solution which provides Unified Communications to the DT700 range of desktop phones. Directory, Presence, Voicemail, Call history logs and ...

NEC Unified Solutions

Products