Mobile Unified Communications
Bringing people and processes together
In today’s flexible and fast-moving business environment, employees are never in one place for very long. Organizations may accommodate flexible workspaces and employees need to roam freely throughout the premises. Mobile workers can be just about anywhere: at the office, between appointments, on business travel or working from home.
NEC Business Mobility provides a choice of mobility solutions including Fixed Mobile Convergence, Voice over WLAN and IP DECT, powerful applications and a rich choice of wireless terminals and smart phone integration.
Fixed Mobile Convergence smartphone integration
NEC’s Smart Mobile Client solution is a sophisticated application making your smartphone a true extension of the SIP@Net server, with PBX as well as mobile UC functionality such as presence and central directory.
- Single-number reachability and identity via enterprise number
- PBX functionality such as hold, transfer and operator assistance
- Various routing options such as Least Cost Routing and call/answer from desk phone
- Mobile UC including directory, presence of colleagues and IM
- Multi-platform compatibility for iPhone, Android, BlackBerry and Nokia
Simple and cost-effective to deploy, Business ConneCT’s three user modes – employee, operator and contact center agent – use the same server, a single database and with a common user interface, and are managed from a central point.
Integrated applications
Business Mobility provides users with many integrated applications.
- With Text and Alarm messaging staff can be alerted about incidents such as a fire, nurse calls or status of industrial processes.
- Location Detection can be used by organizations that need to locate people and assets for staff safety, tracking of staff and alarming scenarios such as SOS and man-down.
At a glance
- Makes employees better reachable
- Helps optimizing service level to customers
- Allows staff to be very flexible and effective
- Drastically reduces mobile phone costs
- Wide choice of handsets: DECT, WiFi and Smartphone
- Messaging and alarm integration with business process
- Accurate localization solution