Integrated Messaging Solution for a Mobile Workforce in Healthcare and Hospitality
Powered by IP DECT from NEC and MobiCall from New Voice
As in many industry sectors, the number of IT systems in Hospitality and Healthcare increases every year. Every additional application delivers its own set of information, reports, notifications and alarms.
Specifically for alarms and notifications, the challenge is how to present all this information in the right format at the right time to the right persons. In a hotel this could relate to the replacement of a malfunctioning remote control within an acceptable time, in a hospital this could mean sending the right medical staff to the right location at the push of an emergency button.
Many hotels and hospitals still work with paging systems to notify staff, however due to lack of feedback possibilities these systems cannot cope anymore with today’s requirements for real-time feedback, high quality voice calls and prioritization of information.