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Serving customers through a global network of sales organisations, business partners and value-added resellers, NEC fosters a company-wide culture of flexibility, excellence and dedication to its customers. We provide solutions that reinforce our customers’ competitive strengths and are fortunate to be the preferred supplier to a large global base of loyal and satisfied customer organisations.

The following case studies and customer descriptions are just a few samples of some of our customer implementations in different vertical and geographic market segments.

Arlington Chamber of Commerce

UC streamlines business processes

The chamber of commerce is a public symbol of a city’s business vitality. For the Arlington (Texas) Chamber of Commerce, adopting leading edge technology was the key to positively ...

Photography service helpdesk gets a UCB boost

Most on-line businesses maintain contact centres that enable their customers to obtain support over the phone via toll-free calls. But not every on-line business has a contact centre ...

NEC IP Hospitality Communication Solution ensures Flawless communications

When the Cape Grace, Cape Town’s Waterfront boutique hotel, was recently refashioned, one of the objectives was to ensure the hotel took advantage of latest developments in communications ...

MA4000 Management System streamlines processes and reduces costs

Burnsville, a southern suburb of Minneapolis and St. Paul, serves as a gateway to the Twin Cities. Spread over twenty-six square miles with 62,000 citizens, Burnsville has a large ...

Improved Customer Relation Management

De Bonte Wever is a full-service hotel in Assen (province of Drenthe in the northern part of the Netherlands). De Bonte Wever is situated adjacent to one of the oldest forests in the ...

Separate locations - fully integrated communications

Grant Thornton Belgium is a financial and management consultancy with around 120 staff located in Brussels and Gent.

Seamless communication throughout the school

Founded in 1898, Heckmondwike Grammar School in West Yorkshire is a co-educational, selective school which admits 150 pupils each year. There are currently more than 1200 pupils on roll, ...

Full integrated hospitality communications

Hilton The Hague deploys NEC’s fully integrated hospitality communications solutions to serve guests and facilitate staff based on latest available technology and solutions. The newly ...

IP-based integrated communications and security platform becomes strategic asset

To enhance the guest experience, increase efficiency and drive profits, Hotel Okura was in need of a system based on state-of-the-art technology and applications which integrate ...

Business ConneCT enhances call response efficiency

The Icelandic store of the world’s biggest furniture retailer IKEA has more than 250 employees and services a population of 320,000 people. Each day hundreds of telephone enquiries come ...

Unique integrated mobile communication and security solution,

The psychiatric services south is a specialized public health institution for the comprehensive psychiatric-psychotherapeutic and psycho-social counseling, treatment and care of mentally ...

Krems Town Council

SIP@Net failsafe redundancy combined with in-house MA4000 management Comprising 9 locations and supporting 450 staff, Krems town council installed two rendundant SIP@Net servers for ...

Secure and effective management requiring minimal resources

Liseberg is one of the leading amusement parks in Europe and with around 3.1 million visitors per year the most visited destination in Sweden. Liseberg also offers on premise hotel, youth ...

UC serving businesses and public

The Swedish municipality of Mark, or Marks Kommun as its often referred to in Sweden, is renowned for its textile industry. It is situated near Swedens west coast, and is about an hours ...

Efficient alarm system management and phone billing

Centre Hospitalier de Mouscron came about after the merger of two hospitals in 1994. With almost 1,000 staff it serves its local population.

Unified Communications enhancing guest services

The Peninsula Shanghai is the ninth property in the Peninsula Hotels portfolio of luxury hotels.

Integrating FMC, POS, gaming and IT

Set on 40 hectares of ground bordering a natural conservancy, Silverstar Casino reflects a unique contemporary style with neo-African influences. The casino boasts 784 slot machines, all ...

One number reachability and operational efficiency

The St Jansdal Hospital is a result of a merger of 3 Dutch regional hospitals and now operates as a single organization.

IP-based communications solution maximizes government efficiency

Local government is designed to take action and make decisions that promote the social, economic, environmental and cultural well-being of its communities. An IP-based communications ...

IT & Networking for world-class entertainment

On the site of the rejuvenated Millennium Dome, The O2 represents a new era of entertainment and venues. There’s an entertainment district, an 11-screen cinema multiplex – three of ...

Enhanced Faculty, Staff and Student Services

Ask any college student or faculty member today, and they will agree: The state of technology on their campus is important, not only for the learning environment and career success, but as ...

Seamless interworking and efficient management

The University of Parma is a State University. As such, it is selfgoverning and has administrative, organisational and accountancy autonomy and provides public services to the general ...

At the cutting edge of innovation

The Tshwane University of Technology (TUT) is the largest residential higher education institution in Southern Africa. With campuses located in Tshwane (Pretoria, Soshanguve and ...

Business ConneCT ensures faster call troughput

ZLM is a non-profit mutual insurance company focusing on agricultural companies in the provinces of Zeeland and North Brabant in The Netherlands

SV8100 increases productivity, reduces overheads

Antone is a leading retail display company, specialising in POP (Point of Purchase) and POS (Point of Sale) design, shopfitting and installation. The Leicester-based manufacturer provides ...

Feature-rich top-rate hotel communications

Standing proudly against the Harare skyline, the unique concave shape of the four-start Crowne Plaza Monomotapa hotel reflects all the splendour of the ancient Royal Munhumutapa Kingdom, ...

Cloud-based services provide truly global collaboration

citizenM is a hotel group with a difference. They have established a unique brand of affordable luxury and, for their newest project, a 198-room hotel in Glasgow, they turned to Swisscom. ...

Open flexible Service Oriented Communications

The highly innovative Curve opened in 2008 in Leicester and has been designed to suit all forms of artistic celebration from circus to carnival to parade to black box theatre.

Freedom to move without compromising on safety

Floordam residential care centre is pioneering the concept of residents living in small units. Separate residences for 14 elderly people each offer residents a homely environment that ...

MA4000 Management Application

Graz is the second biggest city in Austria and the capital of the Steiermark Province. Graz Magistrat, the city council of Graz, has a communications network with approximately 2,500 ...

UCB makes all the right moves at housing association

Hightown Praetorian & Churches Housing Association is a regional housing association which owns and manages more than 3,000 homes in Hertfordshire, Bedfordshire and Buckinghamshire. A ...

Faster and easier with the new solution based on UNIVERGE SV8100

Hotel Alexandra in Barcelona selected NEC’s IP Hospitality communications solution to improve their guests’ experience, increase efficiency and drive profits. After analysing the ...

Rich tradition served by up to date communications

Today, Hotel Sacher is one of the Leading Hotels of the World. Managing state-of-the-art IT & Communication solutions in a mid 19th Century classical building is a challenge in ...

Recruitment firm finds UNIVERGE®360 just the job

JT Recruit is a well-established and respected recruitment agency specialising in placing candidates in the commercial, driving and industrial sectors. The company has three offices in ...

SV8100 provides improved communications

As a global leader in magnetic die-cutting technology, German manufacturer Kocher & Beck manufactures flexible dies for the production of labels, envelopes business forms and ...

Fully integrated security and communications

Le Méridien Parkhotel Frankfurt is a stylish hotel situated in the heart of the city, creating a perfect symbiosis of architecture, style and luxury. The hotel is equipped with a leading ...

Service without compromise

Sophisticated communications centrally supported from NEC’s remote data center Mandarin Oriental Paris is the 6th property of the prestigious Mandarin Oriental hotel group in Europe. The ...

M155 Messenger for personal safety and comfort

Medical Centre St-Jozef is a psychiatric hospital with about 500 staff and 500 residential patients. Communication is key in supporting the intensive levels of nursing and care.

Oncology Diagnosis and Treatment Center of Brasov

The Oncology Diagnosis and Treatment Center of Brasov wanted to give patients as much freedom to roam as possible, while at the same time ensuring optimal patient safety and security. The ...

Always up and running with failsafe redundancy

The RheinEnergieStadion, located in Koln in Germany, is considered one of the most beautiful football arenas worldwide. It is home to FC Koln but also accommodates for other sports.

Mobicall distributes alarms and emergency calls

Steinfort Intercommunal Hospital replaced its obsolete nurse call system by a fully integrated communications facility, making staff reachable wherever they are and enabling them to react ...

SIP phones and Miralix integrated with state-of-the-art server

The Technical University of Denmark (DTU) is the leading educational center for engineers and technical science in Denmark and has 4,500 employees spread across many departments and offices ...

Telefónica

Telefónica, the world's leading integrated international telecommunications company, is based in Spain and has approximately 300 million customers worldwide.The Telefónica group is ...

Business ConneCT integrated with Active Directory

The Heating Company produces and markets an extensive range of heating products such as radiators, underfloor heating and convectors.

MA4000 proves its strength in supporting move to new location

Founded in 1889, The University of New Mexico, with a student body numbering more than 26,000, occupies 600 acres and more than 200 buildings along old Route 66 in the heart of ...

Flexible IP-based working environment

The University of Tilburg is an institution specialising in human and social sciences and located in the Netherlands. The University is well known for its high standards in education and ...

WSU

Wright State University implements the world’s first SV8500 UMG Wright State University (WSU) is a research university in Fairborn, Ohio - a suburb of Dayton. Named after famous Dayton ...

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