News & Events

Starwood’s Le Méridien Parkhotel Frankfurt Enhances Guest Communications and Increases Efficiency With Hospitality Communication Solution

January 21, 2009 Frankfurt (GE), Hilversum (NL) – One of Frankfurt’s leading 5 star hotels, Le Méridien Parkhotel Frankfurt, ideally located at the heart of Frankfurt’s bustling financial centre, has selected the Hospitality Communication Solution from NEC Philips to replace the hotel’s existing telephony system. 

The new Hospitality Communication Solution will cover all aspects of guest communications, as well as ensuring efficient staff communications. 

Taking advantage of the sophisticated integration with other mission critical systems in the hotel, i.e. the property management system & fire alarm system, Le Méridien will be able to exploit the full potential of the IP based communication platform of NEC Philips. By means of Fixed Mobile Convergence the GSM devices of the hotel staff are seamlessly integrated into the new hotel telephony system. 

After a vigorous selection process, SSM Service Gesellschaft GMBH, NEC Philips’ strategic partner in Germany for the Hospitality market, won the order for this important project. 

Kees van Donk, Director Hospitality EMEA of NEC Philips comments: “This strategic win with one of the leading 5***** hotels in Frankfurt, and one of the leading brands of Starwood Hotels & Resorts, confirms our fast growing market-leadership with international hotel chains in Europe. 

Jan Willem Roenhorst, Resident Manager of Le Méridien Parkhotel Frankfurt adds: “The combination of industry insight and state-of-the-art hospitality communication platforms that NEC Philips brings to table, combined with the capabilities, expertise and local presence of SSM, were adequate guarantees for a successful implementation of the project. 

Martin Reiss of SSM confirms: “We are delighted with this project, as it once again proves the confidence of the market in our skills and service levels. And with the quality and rich functionality of the NEC Philips portfolio, we have all the elements to deliver on Le Méridien Parkhotel Frankfurt’s expectations.”