The UNIVERGE open interfaces enable easy integration with relevant business applications and make a meaningful improvement to communication efficiency. Different interfaces can intervene on all layers of the Unified Business Communications model depending on the required integration.
NEC is providing several layers of interfaces including Communication Telephony Integration (CTI) and XML end-point software development kits (SDK’s) as well as our Application Programming Interfaces (API’s) for SIP, real-time call control and much more is available for our business and USP partners.
Session Initiation Protocol (SIP) is an Internet Engineering Task Force (IETF) standard. It is an open, Internet-genuine protocol for establishing and managing multi-party, mixed-media sessions over converged networks. SIP enables the creation and deployment of feature-rich services that go far beyond simple IP telephony phone calls.
The potential of SIP has reverberated throughout the industry with equipment vendors and service providers exploring how best to leverage this market opportunity. Some of the primary drivers for SIP in the industry include: