A revolution is taking place in education. The image of the traditional student is changing dramatically as more and more people continue learning throughout their lives and re-train to improve their employment and career prospects. Both full-time and part-time students demand the flexibility to study in ways that fit their lifestyles and needs. This shift is creating new challenges for the modern education establishment.
Our proven reputation as an established provider of quality, reliable and innovative solutions has helped to make us one of the world's most successful communications solutions suppliers to the education sector. Our dedicated team of experts work in partnership with education institutions to understand specific challenges they face and the communications requirements they must satisfy:
Increased transparency of performance is heightening competition within education. Students will select institutions that enable them to access high quality content and knowledge in whatever way they prefer, and that respond individually and personally to their needs. Communications solutions integrated with back office systems enable university staff to access information on all contacts with a prospective or existing student so that they can provide a personalised, fast and informed response.
Part-time and distance learners need to be able to customise their own education programmes and access content-rich material over the Web whenever and however they choose. Bringing voice capability to real-time web collaboration can put students in direct touch with tutors online, enabling work to be reviewed and annotated, and resource pages to be recommended without either leaving their desk.
By converging their voice and data networks universities and colleges can extend their existing voice and data communications structure to link to partner institutions easily and cost effectively. Voice and data calls can be made over one single, seamless network - dramatically cutting call costs, streamlining management and making it possible to create value-added education services.
Allowing staff to communicate when and where they want enables them to work productively whether they are mobile around campus, working from home or travelling. Being fully equipped to deal with any query, request or problem will also enable staff to provide assistance and support to students at the moment it's needed.
Innovative mobile solutions that connect people, not locations, make staff reachable via a single personal number and provide all the features of a centralised communications system. Messaging applications improve community involvement and combined with emergency notification systems put students, staff and school safety first.