Roles within the organization, business community and personal preferences determine the communication methods and media chosen in a virtual network space creation.
Our goal is to connect people with other people and with the information that they need. This allows them to make faster, better-informed decisions from anywhere, at any time, using practically any brand or type of device and equipment.
With the number of applications and communications devices available to businesses today, communication should be faster and more efficient than in the past. Users must often navigate a complex series of steps to determine the best way to get through to a representative or colleague. A caller may be forced to leave several messages on several devices to ensure that the message is delivered.
Our presence and collaboration solutions remedies those problems by combining rich presence, communication history, instant messaging, call control, voice, video conferencing, mobile UC and collaboration into one powerful, easy to manage solution. The presence and collaboration solutions offer real-time presence and call status matching customer’s expectation of first time contact. At a glance accessibility is clear and employees can select a wealth of communication methods, fixed and mobile devices to truly answer the needs of unified communications.
The Presence and Collaboration solutions give all users access to up-to-date and powerful directory. External directories like Microsoft Office, Microsoft Outlook, IBM Lotus Notes as well as web-based directories can be integrated. With NEC’s presence and collaboration solutions, business owners finally have the tools they need to effectively manage communication.